TimeTrade Review 2024: Features, Pricing & More (2024)

TimeTrade is a seasoned scheduling app that's especially well-suited for more administrative types of bookings. It makes client appointments and internal meetings easier to get on the books, track, and follow up. Though it has a bit of a sterile look and fewer customization options than other apps, it still does its primary function quite well. If you're looking for a low cost, reliable scheduler, TimeTrade is a decent fit.

TimeTrade is a straightforward scheduling software solution for small to large businesses. It favors simplicity over design, with a clean interface that, while easy to use, can look a little dated to customers and business owners alike.

Like many of the best appointment scheduling software apps, it does an excellent job of syncing calendars, managing providers, blocking time, etc. Plus, it allows you to create unique rules and details of appointment types.

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With TimeTrade, you can set up different types of bookings. Image source: Author

With multiple features, it has answers for many operational headaches around the basic concept of online appointment scheduling, including cross-functional team management, customer reminders and history, both solo and team scheduling, custom rules, videoconferencing, and more.

TimeTrade syncs perfectly to other calendars, and it's easy to set up and fairly easy to use. Some recurring glitches with properly loading code and limited customizability make it feel slightly dated when compared to other tools, even if it does its main job pretty well.

Who is TimeTrade for?

The TimeTrade appointment scheduler can scale for just about any size business, from mom-and-pop shops to larger enterprises, thanks to the ability to create custom plans and pricing.

While it can be used for just about any business that needs bookings, it is especially well-suited for more administrative businesses, such as financial institutions, automotive services, software companies, consumer-facing retail, health, and higher education over salons or creative consulting.

TimeTrade's features

TimeTrade can go above and beyond basic team scheduling and management because of several features that extend its capabilities. Working hand in hand to improve client relations, maximize time efficiency, and encourage sales, these features take TimeTrade from a simple scheduler to something more.

Customized rules

Setting up unique and configurable triggers and rules lets you create booking time frames, appointment limits, etc., that work especially for you.

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Buildable rules via triggers are reminiscent of building in Salesforce. Image source: Author

Web conferencing

Distance (and social distancing) don't have to stand in the way of your ongoing meetings and overall communication strategies, thanks to the ability to schedule videoconferences.

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Send web conference invites right from TimeTrade, with a variety of host options. Image source: TimeTrade software.

Staff meetings and one-on-one bookings

TimeTrade scheduling doesn't work just for clients; you can also use it to schedule internal meetings, from the whole staff to one-on-one sessions. You can also set up "office hours" to let employees book time with you as a manager.

Automated reminders

Do all you can to ensure customers show up to their scheduled times with automated reminder emails sent out by TimeTrade.


Data is the lifeblood of any business, and TimeTrade lets you pull several useful reports. Look into effectiveness and efficiency in marketing, employee performance, booking trends, sales funnels, and more.

Omnichannel scheduling

By being available on multiple channels (social media, email, search engines, websites, etc.) and having a presence where your customers hang out, TimeTrade increases the likelihood of client interaction and booking.

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Set up embedded booking buttons to engage customers where they are hanging out. Image source: TimeTrade software.

Sync to your CRM

TimeTrade understands the importance of tracking customer behavior. So it integrates easily with your CRM (such as Salesforce) to create a seamless flow of information and tracking.


TimeTrade makes use of smart scheduling by automatically matching providers that best fit booking needs. Tagging a variety of abilities, it can automatically assign a client with unique requirements to the best-matched service provider or resources.

TimeTrade's ease of use

There is nothing overly complicated about TimeTrade. You can get started adding availability very quickly, and your employees can manage the tool easily.

For customers, it's also fairly straightforward and uncluttered, so there's nothing that jumps out as a roadblock for them to book appointments.

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Set appointment available times for booking. Image source: TimeTrade software.

However, it can also be described as maybe too simple, that it can feel to a person more used to modern tech that it's not really doing all that much.

It's not necessarily true in practice but definitely by perception. Also, there are some loading issues stemming from JavaScript that occasionally cause glitches when loading pages.

TimeTrade's pricing

TimeTrade's pricing has four tiers, with two costs made available. The first tier is best for small businesses.

Its Small Business tier starts at $6.50/month per user and gives basic access to most features. Next is the Salesforce plan, starting at $29/month per user, which increases the number of features you'll have access to.

There are also two custom plans, one for events and the second one for larger businesses. With these plans, you'll have to ask for a quote that will be tailored to your business needs at a unique price point.

TimeTrade's support

TimeTrade wants to make sure you have everything you need, so it has an extensive and varied library of resources from FAQ articles to video training for onboarding.

If an issue with the software comes up and you can't solve it using the videos or articles, TimeTrade has a full customer support team available 24/7 that you can access by submitting a ticket request.

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TimeTrade empowers you to find solutions among their extensive resources. Image source: TimeTrade software.

Benefits of TimeTrade

For a relatively small monthly cost, TimeTrade has a robust litany of features available. It also requires almost no prior software knowledge, so employees and customers can quickly adapt to its interface.

TimeTrade also has a keen understanding of efficiency and the importance of streamlining. It integrates with email, websites, CRMs, and more with ease.

TimeTrade is efficient, but it's not special

There's nothing really flashy or especially standout about TimeTrade, but it does the job well. It may be better suited for more administrative businesses due to its more bare-bones approach and function over form.

This slightly sterile setup, combined with a few lag issues, contributes to it being mediocre instead of great. However, it does do scheduling meetings quite well, and for a low price point, so it is worth trying it out.

TimeTrade Review 2024: Features, Pricing & More (2024)


How much does TimeTrade cost? ›

TimeTrade's pricing

The first tier is best for small businesses. Its Small Business tier starts at $6.50/month per user and gives basic access to most features. Next is the Salesforce plan, starting at $29/month per user, which increases the number of features you'll have access to.

How does TimeTrade work? ›

TimeTrade automatically connects to Salesforce so it can record appointments in your Salesforce calendar, and will avoid conflicts with your busy times. TimeTrade can also sync appointments and busy times with your Outlook or Google calendar.

What is appointy? ›

Appointy is an online scheduling software (SaaS) for scheduling appointments, classes, events, resources and activities.

How does Calendly work? ›

When you connect calendars to Calendly, the app looks at your complete schedule and only shows your open time slots on your booking page, so you never need to check your calendars manually for scheduling conflicts. Connecting your work and personal calendars is a great way to avoid double booking.

Who owns TimeTrade? ›

TimeTrade SilverCloud is a portfolio company of Clearhaven Partners, a Boston-based private equity firm. Find out more at www.timetrade.com.

How do you set up time trade? ›

4 easy steps to get TimeTrade for Salesforce set up in 20 minutes or less!
  1. Set up users in TimeTrade.
  2. Download TimeTrade for Salesforce Connector.
  3. Install the application.
  4. Configure and customize TimeTrade for Salesforce.

What is the time trade? ›

time trade (plural time trades) (business, shipping) The request of a shipper to exchange a batched shipment with another shipper. (finance, trading) The act of selling or buying a financial instrument based on the time at which the trade occurs, such as buying short.

What does engageware do? ›

Engageware is an AI-enabled customer engagement platform. With 20+ years of experience, we're the market's leading end-to-end platform providing secure enterprise-grade solutions across diverse industries.

Is Calendly free enough? ›

If you require advanced scheduling features, integrations, and customization options, the paid plans may be the right choice. However, if the basic scheduling functionalities offered by the free plan are sufficient for your needs, you can continue using Calendly for free without any additional cost.

Why is Calendly so good? ›

Calendly works well for setting up appointments for customers or allowing them to book an appointment on their own. Its UX is intuitive for most people, so it's easy to get started. The built-in forms are also self-explanatory and creating workflows and routing customers is all field-based with simple logic.

Is Appointy a good company? ›

Is Appointy a good company to work for? Appointy has an overall rating of 4.1 out of 5, based on over 93 reviews left anonymously by employees. 88% of employees would recommend working at Appointy to a friend and 83% have a positive outlook for the business. This rating has decreased by 1% over the last 12 months.

Is Calendly like Zoom? ›

Both Calendly and Zoom Scheduler let users create and share booking links where invitees can see openings in your calendar and instantly book meetings with you.

What do you get with the free Calendly? ›

Free features
  • Unlimited 1-1 meetings.
  • One event type.
  • Connect one of your calendars.
  • Integrate: video conferencing.
  • Customize your booking page.
  • Send confirmation emails.
  • Embed scheduling on your site.
  • Mobile app & browser extension.

Is there a free scheduling app? ›

Calendly is your scheduling automation platform for eliminating the back-and-forth emails to find the perfect time — and so much more. Sign up free with Google or Microsoft.

How does bookafy work? ›

Simple, powerful booking solution

Bookafy integrates with Zoom, Google Meets, Cisco Webex, Teams, Skype, and GoToMeeting for a seamless video call appointment booking process. Bookafy automatically fetches unique meeting links and includes on confirmations, reminders and calendar attachments.

Is Calendly a safe app? ›

Data Encryption. All connections from the browser to the Calendly platform are encrypted in transit using TLS SHA-256 with RSA Encryption. All data is encrypted at rest.

Is Appointy a startup? ›

Appointy is a bootstrapped and profitable startup dedicated to helping professionals and organizations save time and enhance their productivity, ultimately experiencing fulfillment in their pursuits.

What is team appointy? ›

Online scheduling software for better appointment management that cuts hours of admin work. Accept payments, reduce no-shows, manage staff, get more clients - and do more with Appointy! Sign up FREE now! Our Free plan is free forever.

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